Terms of Use

1. Agreement to these Terms

Binding agreement. By accessing or using the Site in any way, including browsing its pages, using the flagstone calculator, sending a form or chatting with the Chat Assistant, you accept these Terms and our Privacy Policy, which is incorporated into these Terms by reference. If you use the Site on behalf of a business, such as a landscaping or contracting company, you represent that you are authorized to accept these Terms on its behalf, and "you" includes that business.

Purchases are separate. These Terms govern the Site. Your purchases of stone, products and services from us are governed by the terms we give you when you buy, as Section 9 explains.

2. Definitions

In these Terms, the following words have the meanings below:

• "Site" means midvalleyrock.com, including the plain-text versions of its pages, its llms.txt summary files, and any tools, forms, calculators, panels, maps and chat features offered on those pages.
• "Content" means all text, guides, frequently asked questions, glossary entries, stone and product descriptions, project ideas, data, photographs, graphics, logos, designs, code and other material on the Site, and the selection and arrangement of that material.
• "Products" means the natural stone, gravel, fire pit glass, blocks, supplies, tools, finishing products and other goods we sell, and "Services" means the help, delivery, rentals and other services we provide.
• "Request" means a quote form, calculator form or before-you-go panel submission, a chat conversation in which you give your contact details, or an email through which you ask us for information, a quote, Products or Services.
• "Submission" means any information, message, measurement, photograph, plan or other material you send us through the Site or by email.
• "Chat Assistant" means "Ask the yard," the automated chat assistant on the Site, powered by YelloPost AI.
• "Mid Valley Rock Parties" means Mid Valley Rock and its owners, employees, agents, successors and assigns, and its service providers, including our web developer, YelloPost.

3. About us

Mid Valley Rock is a natural stone yard located at 5300 Excelsior Road, Sacramento, CA 95827. Our yard hours are Monday through Friday 7:00 am to 4:00 pm and Saturday 7:30 am to 3:00 pm, closed Sunday. Please arrive at least 45 minutes before closing so that we have time to help you.

Our sister company. We share our yard with Roundtree Rock & Gardening, which sells bulk landscape materials. Roundtree Rock & Gardening is a separate business. Purchases from it are governed by its own terms, and it is not responsible for these Terms or the Site.

4. Eligibility

You must be at least 18 years old, or the age of majority where you live, to send a Request or buy from us through a Request. The Site is not directed to children under 13, and we do not knowingly collect personal information from them.

5. The Site is for general information only

No professional advice. The Content, including stone descriptions, project ideas, Rock Talk guides, frequently asked questions, the glossary, the flagstone calculator and responses from the Chat Assistant, is provided for general informational purposes only. It is not engineering, architectural, structural, geotechnical, legal or other professional advice, and it is not a substitute for advice from a qualified professional who has seen your property.

No reliance for specific decisions. Every property, project, soil condition and stone is different. Before you buy or build, confirm the details that matter to your project with our staff and, where appropriate, with a licensed contractor, engineer or your local building department.

Accuracy and timeliness. We try to keep the Content accurate and current, but it may contain errors, omissions or outdated information, and it may change without notice. Nothing on the Site is an offer to sell a particular Product at a particular price.

6. Natural stone varies

Natural product. Stone is a natural material. Color, veining, texture, thickness, size, shape and weight vary from piece to piece, pallet to pallet, batch to batch and quarry to quarry, and can change over time as a quarry works new ground. Some variation, including natural marks, pits, fissures, iron spots and color changes, is a normal characteristic of natural stone and is not a defect.

Photos are examples. Photographs on the Site show examples of a stone or a type of project. They are not the exact pieces you will receive. Colors on a screen depend on lighting, camera settings and your device, and stone looks different wet and dry and with or without a sealer. Please see the stone in person, or ask us for current photos, before you buy, especially when you need to match existing stone.

Descriptions are general. Sizes, thicknesses, weights, coverage and uses described on the Site are typical or approximate, not specifications. Not every stone suits every use, such as water features, pool areas or surfaces exposed to chemicals or constant water. Tell our staff how you plan to use the stone.

7. Quotes, not published prices

We do not publish prices on the Site because stone prices change with freight, fuel and quarry costs. Any price, estimate or quote comes from our staff by telephone, by email or at the yard. A quote is based on the information available when it is given, such as the stone, quantity, weight, freight and stock at that time. It may change if those facts change, and it is not binding until your order is confirmed with us at purchase. Nothing on the Site, in a confirmation email or in the Chat Assistant is a quote or a price commitment.

8. Availability and special orders

Availability is not guaranteed. Our inventory changes constantly. Quarries can lose access during heavy rain, sometimes for a whole winter, and large orders can use up a stone. A stone shown on the Site may not be in the yard today. Please call to check what is in the yard before you visit or plan around a particular stone.

Large projects. If your project needs a large quantity of matching stone, tell us about the whole project up front so that we can advise you on availability and matching.

Special orders. Some stones can be special ordered. The timing, availability, price and terms of a special order are confirmed by our staff when you place it.

9. Orders, payment, deposits and returns

The terms of each purchase, including price, payment, any deposit, pickup or delivery arrangements, and whether and how Products may be returned, exchanged or refunded, are the terms our staff give you when you buy, including anything written on your invoice or receipt. The Site does not state a return or refund policy, and nothing on the Site creates one. Please ask our staff before you buy if you have questions about any of these terms.

Order of precedence. If there is a conflict between these Terms and the terms of a purchase, the purchase terms control for that purchase. These Terms continue to govern your use of the Site. Nothing in these Terms limits any right you have under California law that cannot be waived.

10. Stone sold by weight

Most stone is sold by weight. The weight is recorded by a Weighmaster, less the weight of the pallet, and that recorded weight is the basis for the quantity you buy. Coverage per ton varies with the stone and its thickness, so any square-footage figure is an estimate.

11. Pickup and delivery

Delivery is arranged separately with our staff. Whether we can deliver to your location, the delivery date, timing, equipment and any delivery charge are confirmed when you arrange it. Flagstone on pallets requires a forklift and a flatbed truck, so please tell us about access to your site, such as gates, slopes, soft ground and overhead lines. Pages on the Site about delivery to particular cities are general and do not guarantee delivery to every address or on every day.

Loading at the yard. If you pick up, please follow staff directions for loading, and make sure your vehicle or trailer is rated for the weight you are carrying and that the load is secured. You are responsible for the safe transport of Products after they leave the yard.

Dolly rental. If you rent a dolly or other equipment from us, the rental terms and any fee are those our staff give you at the time.

12. Installation, permits and professionals

General information only. Installation information on the Site, including guides about soft set and hard set, bases, joints, sealing, Gator Dust and project ideas, is general. It is not a set of engineering or installation instructions for your property, and results depend on your site, materials, workmanship and conditions.

Our help is about materials. Our help with stone selection, color, cost management and design ideas is guidance for choosing materials. It is not engineering, architectural or installation services, and we do not verify that a design is suitable or safe for your site.

Permits, engineers and licensed contractors. Retaining walls, tall or load-bearing walls, steps, structures, work near pools, slopes and property lines, and large boulder placement may require a permit, an engineer's design or a licensed contractor. In California, many construction projects must be performed by a contractor licensed by the Contractors State License Board. Check with your city or county building department before you build, and call 811 before you dig.

Manufacturer products. Sealers, strippers, bonders, polymeric sands, stabilizers, mortars, cements, blocks and other manufactured products must be used according to their manufacturers' instructions and safety data sheets. Any warranty on a manufactured product is provided by its manufacturer, if at all.

13. Safety

Silica dust. Cutting, grinding, drilling, chiseling or dry sweeping stone, concrete, mortar and some sands can release respirable crystalline silica dust. The State of California lists respirable crystalline silica as a chemical known to cause cancer, and breathing silica dust can also cause silicosis and other lung disease. Cut wet or use dust collection, wear properly fitted respiratory protection and eye protection, keep others away from the work area and follow the tool maker's instructions and applicable workplace safety rules.

Heavy stone. Stone is heavy, and boulders can weigh thousands of pounds. Lifting and moving stone can cause serious injury or property damage. Use proper lifting technique, gloves, sturdy footwear and appropriate equipment and help, and use a professional crane or equipment operator for large boulders. Never stand under a suspended load.

Stability. Stacked or set stone can shift or fall. Walls, steps, stacked stone and water features must be built on a suitable base and designed for the load and the site.

At the yard. The yard is a working yard with heavy materials, vehicles and equipment. Please stay in customer areas, keep children close and supervised, and follow staff directions.

Your responsibility. Safety information on the Site is general and not complete. You are responsible for how you handle, transport, install and use Products.

14. The flagstone calculator

The flagstone calculator adds up the square footage of the shapes you enter and an extra percentage you choose. It is an estimating aid only. It does not calculate tons, pieces or price, because coverage per ton varies with the stone and its thickness. Our staff convert square footage into a quantity when they quote your project. We are not responsible for ordering decisions based only on the calculator.

15. The Chat Assistant

Automated tool. The Chat Assistant, "Ask the yard," is an automated tool powered by YelloPost AI, an artificial-intelligence service provided through our web developer. It is not a person, and it is not a professional of any kind.

May be wrong. Responses from the Chat Assistant are generated automatically. They may be incomplete, out of date or inaccurate, and they may be inconsistent with the Content or with what our staff tell you.

Not a quote, not binding. The Chat Assistant cannot make commitments. Nothing it says is a quote or price, confirms that a stone is in stock, reserves stone, schedules a delivery or creates a contract. Always confirm details with our staff before you buy or build.

Your conversations. Chat conversations are processed as described in our Privacy Policy, including by an artificial-intelligence provider. Please do not enter financial account numbers, Social Security numbers, passwords or other sensitive information.

Proper use. You agree not to use the Chat Assistant for purposes unrelated to stone, landscaping or our business, to try to make it produce harmful, unlawful or misleading content, or to try to get around its safeguards.

16. Requests and contact

Accurate information. When you send a Request, you represent that the information you provide is accurate to the best of your knowledge and that you are the subscriber or authorized user of the telephone number and email address you provide.

Contact you ask for. By sending a Request, you ask us to contact you about it by telephone or email using the contact details you provide. We will contact you only about your Request and resulting orders unless you agree otherwise. Agreeing to be contacted is not a condition of buying from us. You may tell us at any time to stop contacting you.

Delivery of Requests. Requests are delivered by email and are answered during yard hours. We are not responsible for Requests that are not delivered because of spam screening, technical problems, incorrect contact information or circumstances outside our control. If you have not heard from us within a business day, please call us.

17. Submissions and photographs

Your ownership. You keep ownership of your Submissions, including photographs of your yard and house.

License to us. You grant the Mid Valley Rock Parties a non-exclusive, royalty-free license to use, copy, store, transmit and display your Submissions as needed to respond to your Request, recommend stone, prepare quotes, fill orders, keep business records, protect the Site and comply with law.

No publication without permission. We will not publish identifiable photographs of your home, your project or you on the Site, on social media or in advertising without your permission.

Your responsibility. You represent that you have the right to send each Submission and grant this license, and that your Submissions do not violate anyone's rights or any law.

18. Acceptable use

You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Site in any way that violates any applicable law or regulation.
• Send false, misleading or fraudulent Requests, or impersonate any person or business or misrepresent your affiliation with anyone.
• Use the forms, the Chat Assistant or our email address to send spam, unsolicited sales pitches, advertising or solicitations.
• Send Requests or chat messages by automated means, or send repeated or duplicate Requests intended to burden our team.
• Interfere with, bypass or attempt to defeat the Site's spam screening, rate limits or other security features.
• Scrape, copy or harvest Content by automated means, except that search engines and AI assistants may index publicly available pages in accordance with our robots.txt file.
• Attempt to gain unauthorized access to the Site, its servers or any information about other visitors, or introduce viruses or other harmful code.
• Use the Site in a way that could damage, disable, overburden or impair it or interfere with anyone else's use of it.
• Frame or mirror the Site, or use our name, logo or Content in a way that suggests we endorse or are affiliated with you.
• Harass, threaten or abuse our team through the Site or the Chat Assistant.
• Encourage or help anyone else to do any of the above.

19. Our intellectual property

Ownership. The Site and its Content are owned by Mid Valley Rock or its licensors, including our web developer, and are protected by United States and international copyright, trademark and other intellectual property laws.

Limited license to you. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to view and use the Site for your own personal or internal business purposes, such as planning a project, requesting a quote and sharing links to Site pages. You may print or save a reasonable number of pages for your own reference, provided you keep all copyright and other notices.

Restrictions. Except as allowed above or by law, you may not copy, republish, distribute, modify, create derivative works from, publicly display, sell or otherwise exploit any Content without our prior written permission.

Trademarks. "Mid Valley Rock," our logo and other names and logos on the Site that identify us are our trademarks or trade names. Names and marks of manufacturers and other businesses mentioned on the Site belong to their owners and are used only to identify their products. Their appearance does not mean they endorse or are affiliated with us.

Reservation of rights. All rights not expressly granted in these Terms are reserved.

20. Copyright complaints

We respect the intellectual property rights of others. If you believe that material on the Site infringes a copyright you own or control, please send a written notice by email to [email protected] with the subject line "Copyright Notice," or by mail to Mid Valley Rock, Attn: Copyright Notice, 5300 Excelsior Road, Sacramento, CA 95827. Consistent with 17 U.S.C. Section 512(c)(3), your notice should include:

• A physical or electronic signature of the copyright owner or a person authorized to act on the owner's behalf.
• Identification of the copyrighted work you claim has been infringed.
• Identification of the material you claim is infringing, with enough information for us to locate it, such as the page address.
• Your name, mailing address, telephone number and email address.
• A statement that you have a good-faith belief that the use of the material is not authorized by the copyright owner, its agent or the law.
• A statement that the information in the notice is accurate and, under penalty of perjury, that you are the copyright owner or are authorized to act on the owner's behalf.

Counter-notices. If you believe material you provided was removed by mistake or misidentification, you may send us a counter-notice that includes the information described in 17 U.S.C. Section 512(g)(3).

Misrepresentations. Under 17 U.S.C. Section 512(f), a person who knowingly and materially misrepresents that material is infringing, or that it was removed by mistake, may be liable for damages.

21. Third-party links, services and referrals

Links. The Site links to third-party websites, including Google Maps, review platforms, social networks, product manufacturers (for example, installation videos on a manufacturer's website), our sister company and our web developer. We provide links for convenience only. We do not control, endorse or assume responsibility for the content, accuracy, availability, privacy practices or terms of any third-party website, and your use of one is at your own risk and subject to its terms.

Referrals. If we refer you to another business, such as a crane placement company for large boulders, that business is independent of us. Your agreement for its services is with that business, and we are not responsible for its work, prices or conduct.

Search engines and AI assistants. Other services may index, quote or summarize Content from the Site. We are not responsible for how they present or change it. Please confirm information about us on the Site or by calling us.

Third-party components. Parts of the Site rely on third-party services, such as Google Fonts, the embedded Google map and, unless you choose "Essential only," Google Tag Manager. We are not responsible for their availability or performance.

22. Reviews

Ratings and review excerpts shown on the Site come from customers who posted them on Google. They reflect those customers' individual experiences and opinions and are not a guarantee of the result you will receive. The rating and number of reviews on third-party platforms change over time.

23. Availability and changes to the Site

We may change, suspend or discontinue any part of the Site, the Content, the calculator or the Chat Assistant at any time without notice and without liability to you. We do not guarantee that the Site will be available at any particular time. When it is not, you can call us during yard hours.

24. Privacy and accessibility

Our Privacy Policy explains how we collect, use, share and protect personal information, including information collected through the forms, the Chat Assistant and Google tools. Our Accessibility Statement describes the accessibility of the Site and how to get help. If you have difficulty using any part of the Site, please call us at (916) 363-4239 and we will help you directly.

25. Suspension of access

We may block, restrict or suspend your access to all or part of the Site, including the forms and the Chat Assistant, at any time and without notice if we reasonably believe you have violated these Terms, are sending spam or solicitations, are harassing our team, or are creating risk or possible legal exposure for us or others.

26. Disclaimer of warranties

THE SITE, THE CONTENT, THE FLAGSTONE CALCULATOR, THE CHAT ASSISTANT AND ALL OTHER FEATURES AND INFORMATION MADE AVAILABLE THROUGH THE SITE ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, THE MID VALLEY ROCK PARTIES DISCLAIM ALL WARRANTIES WITH RESPECT TO THE SITE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, THE MID VALLEY ROCK PARTIES DO NOT WARRANT THAT THE SITE OR ANY CONTENT WILL BE ACCURATE, COMPLETE, CURRENT, UNINTERRUPTED, SECURE OR ERROR-FREE; THAT ANY STONE SHOWN WILL BE AVAILABLE OR WILL MATCH ITS PHOTOGRAPH; THAT ANY REQUEST WILL BE RECEIVED OR ANSWERED WITHIN A PARTICULAR TIME; OR THAT ANY RESPONSE FROM THE CHAT ASSISTANT OR RESULT FROM THE CALCULATOR WILL BE CORRECT OR SUITABLE FOR YOUR PROJECT.

THIS SECTION APPLIES TO THE SITE ONLY. IT DOES NOT CHANGE ANY WARRANTY OR RIGHT THAT APPLIES TO PRODUCTS YOU BUY FROM US, WHICH ARE GOVERNED BY THE TERMS OF YOUR PURCHASE AND APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

27. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE MID VALLEY ROCK PARTIES BE LIABLE TO YOU OR ANYONE ELSE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, USE OR GOODWILL, ARISING OUT OF OR RELATING TO THESE TERMS, THE SITE, THE CONTENT, THE CALCULATOR OR THE CHAT ASSISTANT, OR YOUR USE OF OR INABILITY TO USE ANY OF THEM, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF THE MID VALLEY ROCK PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100).

THESE LIMITATIONS APPLY TO YOUR USE OF THE SITE. THEY DO NOT APPLY TO PRODUCTS OR SERVICES YOU BUY FROM US, WHICH ARE GOVERNED BY THE TERMS OF YOUR PURCHASE AND APPLICABLE LAW. NOTHING IN THESE TERMS LIMITS OR EXCLUDES LIABILITY FOR FRAUD, WILLFUL INJURY, VIOLATION OF LAW OR ANY OTHER LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW, INCLUDING CALIFORNIA CIVIL CODE SECTION 1668. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

28. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify and hold harmless the Mid Valley Rock Parties from and against any claims, demands, losses, liabilities, damages, judgments, settlements, costs and expenses, including reasonable attorneys' fees, arising out of or relating to (a) your violation of these Terms; (b) your misuse of the Site; (c) any Submission you send us, including any claim that it infringes a third party's rights; or (d) your violation of any law or the rights of any third party. This Section does not require you to indemnify us for our own negligence or misconduct, and it does not apply to claims about Products or Services you buy from us.

29. Informal dispute resolution

We would like to resolve any concern quickly and fairly. Before filing a lawsuit about the Site or these Terms, you and we each agree to first try to resolve the dispute informally. The party raising the dispute should send the other a written notice describing the dispute and the relief requested. Notices to us should be mailed to Mid Valley Rock, Attn: Dispute Notice, 5300 Excelsior Road, Sacramento, CA 95827, with a copy emailed to [email protected]. For 30 days after the notice is received, the parties will try in good faith to resolve the dispute. After that, either party may proceed as described in Section 30.

This process does not prevent either party from seeking emergency or temporary relief from a court, and it does not shorten any statute of limitations. Nothing in these Terms requires you to arbitrate a dispute or waives your right to participate in a class action.

30. Governing law and venue

Governing law. These Terms and any dispute arising out of or relating to them or to the Site are governed by the laws of the State of California and applicable federal law, without regard to conflict-of-laws principles that would require the application of another jurisdiction's laws.

Venue. Subject to Section 29, any lawsuit arising out of or relating to these Terms or the Site must be brought in the Superior Court of California, County of Sacramento, or in the United States District Court for the Eastern District of California, and you and we each consent to the personal jurisdiction and venue of those courts. This Section does not prevent either party from bringing an eligible claim in small claims court.

31. Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign or transfer these Terms, in whole or in part, including in connection with a merger, acquisition, reorganization or sale of all or part of our business or assets. These Terms bind and benefit the parties and their permitted successors and assigns.

32. Severability

If any provision of these Terms is held to be invalid, illegal or unenforceable for any reason, that provision will be enforced to the maximum extent permissible or limited to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

33. No waiver

Our failure or delay in enforcing any right or provision of these Terms is not a waiver of it. A waiver is effective only if it is in writing and signed by us.

34. Entire agreement and interpretation

These Terms, together with our Privacy Policy and Accessibility Statement, are the entire agreement between you and us about the Site and supersede any prior understandings about the Site. The terms of a purchase govern that purchase, as Section 9 explains. No statement by the Chat Assistant modifies these Terms. Headings are for convenience only. The words "including" and "for example" mean "including without limitation." No provision will be construed against a party because that party drafted it.

35. Notices

Notices to you. We may give you notices by email to the address you have given us, by mail, or by posting on the Site.

Notices to us. Legal notices to us must be sent in writing by mail to Mid Valley Rock, 5300 Excelsior Road, Sacramento, CA 95827, with a copy emailed to [email protected]. Notices to us are effective when received. For quotes and orders, please call (916) 363-4239 rather than sending a notice.

36. Survival

Any provision of these Terms that by its nature should survive the end of your use of the Site will survive, including Sections 5 through 7, 12, 13, 15, 17, 19 through 22, and 26 through 35.

37. Changes to these Terms

We may revise these Terms from time to time. When we do, we will post the revised Terms on this page and update the effective date at the top. If a change is material, we will provide a notice on the Site for a reasonable period. Revised Terms apply to your use of the Site after they are posted and do not apply to a dispute of which we had actual notice before the change was posted. Your continued use of the Site after revised Terms are posted means that you accept them.

38. Contact

Questions about these Terms, notices and requests may be sent to:

• Mid Valley Rock
• Mail or visit: 5300 Excelsior Road, Sacramento, CA 95827
• Telephone: (916) 363-4239, during yard hours: Monday through Friday 7:00 am to 4:00 pm and Saturday 7:30 am to 3:00 pm, closed Sunday
• Email: [email protected]