Privacy Policy

1. Who we are and what this Policy covers

Operator. The Site is operated by Mid Valley Rock, a natural stone yard located at 5300 Excelsior Road, Sacramento, CA 95827. We sell flagstone, boulders, wall stone, cobbles and pebbles, specialty stone, fire pit glass, gravel and related supplies. We share our yard with our sister company, Roundtree Rock & Gardening, which is a separate business with its own website.

Scope. This Policy applies to personal information we collect through the Site, including its forms, the "Ask the yard" chat assistant and the emails the Site sends and receives on our behalf, and to other communications that refer to this Policy.

What this Policy does not cover. This Policy does not govern the practices of third parties we do not control, such as Google, review platforms, social networks, stone and product manufacturers, delivery or crane companies we may refer you to, our sister company, or other websites we link to, even if you reach them from the Site. Information you give us in person at the yard, by telephone or when you buy from us is handled in the ordinary course of our business and is also covered by the sections of this Policy that describe how we use, share, keep and protect information.

How the Site works. The Site is built and managed for us by our web developer, YelloPost, and is hosted by a hosting provider on servers in the United States. The Site does not offer user accounts or logins, does not accept online payments and does not sell anything online. Its purpose is to provide information about natural stone and our yard and to let you ask us for a quote or for help.

2. Definitions

In this Policy, the following terms have the meanings below.

• "Site" means midvalleyrock.com, including the plain-text versions of its pages (the index.md files), its llms.txt summary files, and any other page that links to this Policy.
• "Personal information" means information that identifies, relates to, describes or can reasonably be linked, directly or indirectly, to a particular individual or household, such as a name, telephone number, email address or the content of a message.
• "Request" means any quote form, calculator form or "before you go" panel submission, any chat conversation in which you give your contact details, and any email you send us, through which you ask us for information, a quote or service.
• "Service provider" means a company that processes personal information on our behalf to help us operate the Site and our business, and that is not permitted to use it for its own unrelated purposes.
• "Browser storage" means small pieces of information that the Site saves in your web browser using the browser's local storage or session storage features. It is similar in purpose to a cookie but is not sent to our servers with each page request.
• "Cookie" means a small text file placed in your browser by a website or by a third-party service loaded on a website.

3. Summary of our practices

This summary highlights key points. It is not a substitute for the full Policy, which controls.

• We collect the information you choose to send us when you ask for a quote or help, plus limited technical information from your browser.
• We use it to answer you, prepare quotes, arrange pickups and deliveries, keep business records, protect the Site from spam and abuse, and understand how people use the Site.
• Messages you type into our "Ask the yard" chat are processed by an artificial-intelligence service to generate replies. The chat is not a person.
• Google Tag Manager and the Google measurement tools it loads run by default. Our privacy choices box lets you turn them off at any time by choosing "Essential only."
• We do not sell personal information, and we do not share it with other companies for their own marketing.
• We share information with service providers who help us run the Site and our business, and when the law requires it.
• Anyone may ask us to see, correct or delete the personal information we hold about them. California residents may have additional rights described in Section 17.

4. Information you provide to us

Most of the personal information we have comes directly from you. What we collect depends on how you contact us and what you choose to share.

Quote form. Our quote form asks for your name, and a telephone number or an email address, and lets you add the type of project (such as a patio, walkway, wall or water feature) and a message about the stone, square footage and delivery city. If you reached the form from a particular stone, the stone's name is included. When you send the form, the Site also sends the address of the page you sent it from, so that we know what you were looking at.

Flagstone calculator form. Our flagstone calculator adds up the square footage of the areas you enter. The calculation happens in your browser, and nothing you enter in the calculator is sent to us unless you send the request form on that page. If you do, the total square footage (including any extra percentage you chose) is sent with your request.

Before-you-go panel. On desktop computers, some pages may show a panel titled "Send us your measurements" when your pointer leaves the top of the browser window. If you use it, it collects your name, a telephone number or email address, the kind of project you choose and, if you enter it, the square footage. You can close it without providing anything.

"Ask the yard" chat. When you use our chat assistant, we receive the content of the conversation, including anything you type. Section 6 describes the chat in detail.

Emails and photos. If you email us, including to send photos of your yard or measurements as our forms suggest, we receive the contents of your message, your email address and anything you attach.

Calls and visits. If you call us or visit the yard, we receive the information you choose to share, such as your project details, and the information needed to complete a purchase, pickup or delivery. The Site does not record or track telephone calls.

Information about other people. If you give us information about another person, such as a contractor, landscaper or family member, please make sure you have their permission to do so.

Please do not send us Social Security numbers, bank account or payment card numbers, passwords, health information or other sensitive information through the Site, the chat or email. We do not need it to answer a request, and the Site does not accept payments.

5. Information collected automatically

Server and security logs. Like virtually all websites, the servers that host the Site receive technical information that your browser sends with each request, such as your IP address, browser and device type, the page requested, the referring page and the date and time. This information is used to deliver pages, keep the Site secure, diagnose problems and prevent abuse. When you send a form or use the chat, our systems may also record your IP address together with the result of our automated spam and abuse checks (see Section 7).

Google Tag Manager and measurement tools. By default, the Site loads Google Tag Manager, which may load Google Analytics and other Google measurement tools. These tools use cookies and similar technologies to collect information about your visit, such as the pages you view, how you arrived, how long you stayed, approximate location derived from your IP address, device and browser information, and whether you took actions such as tapping our telephone number or email address, opening the chat or sending a request. Section 9 explains these tools and how to turn them off.

Browser storage. The Site uses browser storage to remember your choices and keep the Site working as you expect. Section 8 lists each use.

Third-party resources. Some parts of the Site, such as fonts and the map on our Visit the Yard and Contact pages, are delivered by Google, whose servers receive your IP address when your browser requests them. Section 10 describes them.

6. The "Ask the yard" chat assistant

What it is. "Ask the yard" is an automated chat assistant on the Site, powered by YelloPost AI, an artificial-intelligence service provided through our web developer, YelloPost. It is not a person. It generates replies automatically based on what you type.

How your messages are processed. The messages you type, together with the assistant's earlier replies in the same conversation and the address of the page you are on, are sent to YelloPost AI and processed by the artificial-intelligence technology provider it uses, so that a reply can be generated. By using the chat, you consent to this processing. If you do not want your messages processed this way, please call us or send the quote form instead.

In your browser. The conversation is kept only in the open page. It is not saved in your browser storage, and it is cleared from your browser when you close or reload the page.

Lead details sent to us. If you give the assistant your name and a telephone number or email address, the assistant prepares a request containing your contact details, your project, the stone you are interested in, measurements, whether you want pickup or delivery and a short summary of the conversation. That request is emailed to us so that a person can follow up with you. If you gave an email address, you will also receive an automatic confirmation email.

Conversation transcripts. When you leave or close a page after sending at least one chat message, a transcript of the conversation, together with the page address, the date and time and your IP address, is emailed to our web developer, YelloPost, so that it can monitor the quality of the assistant's answers, make sure requests are not missed and protect the chat from abuse. The transcript may be shared with us when it is needed to respond to you or to improve our service.

Abuse protection. To prevent abuse and keep costs reasonable, the chat limits how many messages can be sent from one IP address in a period of time. It does this using counters linked to a coded (hashed) form of the IP address, which are kept temporarily.

What not to share. Please do not type sensitive information into the chat, such as financial account numbers, Social Security numbers or health information.

Accuracy. Chat replies are general information and may be incomplete or wrong. They are not quotes, and they do not confirm prices, stock or delivery. Our Terms of Use explain this further.

7. Automated screening, spam and duplicate protection

Screening. To protect our team and our customers, requests sent through the Site and the chat are automatically screened for spam, abuse and unsolicited sales pitches. Screening is performed by automated rules and tools operated for us by our web developer, and some messages may be analyzed by an automated classification service, which may use artificial intelligence, to decide whether they look like a sales pitch. A message that the screening flags may be held for review by a person at our web developer before it is delivered to us. Screening is used only to decide how a message is handled. It is not used to make decisions that produce legal or similarly significant effects about you.

Duplicate protection. To avoid sending us the same request twice, for example after a double click, the Site keeps a short record of each successful form request, filed under a coded (hashed) value made from your email address and telephone number and containing the time and the message text. If the same person sends the same request again within ten minutes, the second copy is not sent, and a log line noting the skipped duplicate (including the email address or telephone number and the time) is written. The chat keeps a similar coded marker so that one chat request is emailed only once. These records are kept on the server outside the public website.

Delivery log. Our web developer keeps a log that records only the time, the website and whether a request came from a form or the chat, so that it can confirm requests are being delivered. It does not contain your name or contact details.

If your request is held. If you sent a genuine request and have not heard from us within a business day, please call us at (916) 363-4239.

8. Browser storage and cookies we use

The Site itself does not use browser storage to track you across other websites. It uses browser storage only for the following purposes, which are necessary for the Site to work as you expect or to remember choices you have made:

• Local storage (mvr_cc): your privacy choice ("Accept all" or "Essential only"), so that the privacy choices box does not reappear on every page.
• Local storage (mvr-a11y-v3): your accessibility menu settings, such as text size or contrast, if you use the accessibility menu.
• Local storage (mvr_hide_a11y and mvr_hide_chat): whether you closed the accessibility button or the chat button, so that it stays closed until you restore it.
• Session storage (mvr_sent and mvr_chat_lead): whether you have already sent a request or given your contact details in the chat during this visit, so that we do not count or ask for it twice and do not show you the before-you-go panel afterward.
• Session storage (mvr_exit): whether the before-you-go panel has already been shown during this visit, so that it appears at most once.

Information in local storage stays in your browser until you clear it. Session storage is cleared when you close the browser tab. You can clear browser storage and cookies at any time through your browser settings. If you do, the Site will treat you as a new visitor, show the privacy choices box again and forget your accessibility settings.

Cookies placed by Google Tag Manager and the tools it loads, and any cookies Google sets through the embedded map, are placed by Google, not by the Site itself. They are described in Sections 9 and 10.

9. Analytics, measurement and your privacy choices

The privacy choices box. On your first visit, a box titled "Your privacy" appears after a few seconds. It explains that we use cookies to run the Site and to see which pages help people, and it offers two choices: "Accept all" and "Essential only." You can reopen it at any time with the "Privacy choices" button in the footer of every page.

What happens by default. Unless you have chosen "Essential only," the Site loads Google Tag Manager shortly after the page loads or as soon as you interact with the page, whether or not you have made a choice in the box. Google Tag Manager manages the loading of other measurement tags. Through it, the Site may load Google Analytics, which helps us understand how visitors use the Site, and Google advertising measurement tags, which help us understand whether our online advertising leads to requests and calls. These tools set cookies and collect information about your visit and actions on the Site, which Google processes. Google may combine that information with other information it holds about you, such as information associated with your Google account, according to Google's own policies and your Google settings.

Essential only. If you choose "Essential only," the Site stops loading Google Tag Manager on that and later pages. If the tools were already running on the page, the page reloads without them. Your choice is remembered in browser storage (Section 8) until you change it or clear your browser storage. The Site continues to work, including the forms, the chat, the calculator and the map. Cookies that Google set before you made the choice stay in your browser until they expire or you delete them.

Tracking over time and across websites. Unless you choose "Essential only," Google may collect information about your online activities over time and across different websites, including the Site. Google also receives your IP address when your browser loads Google Fonts or the embedded map (Section 10), whatever you choose in the privacy choices box.

Google's controls. You can learn about Google's practices and choices at policies.google.com and control ad personalization in your Google account settings. Google also offers a browser add-on for opting out of Google Analytics.

Browser-level controls. Most browsers let you block or delete cookies and browser storage, and some offer built-in tracking protection. Blocking all storage may cause parts of the Site, such as remembering your privacy choice, to stop working.

10. Third-party resources that receive your IP address

Some content on the Site is loaded from third-party servers. When your browser requests it, the third party receives your IP address and standard technical information from your browser, and processes it under its own privacy policy. These resources are:

• Google Fonts, which provides the typefaces used on the Site.
• Google Maps, which provides the embedded map on our Visit the Yard and Contact pages. The map is set to load when that part of the page is about to come into view. Google may set or read cookies through the embedded map under its own policies. Our address is also shown as text on every page.
• Google Tag Manager and the Google measurement tools it loads, unless you choose "Essential only" (Section 9).

The Site also links to other websites, such as Google Maps directions, our profiles on Google, Facebook, Instagram and Yelp, our sister company's website, product manufacturers' websites and our web developer's website. Those websites receive information from your browser only if you click a link and visit them. See Section 22.

11. How we use personal information

We use personal information for the following purposes:

• Responding to requests. To answer your questions, call or email you back, recommend stone and prepare quotes.
• Sales, pickups and deliveries. To process special orders, prepare your order, schedule pickups and deliveries, and communicate with you about them.
• Confirmations and service communications. To send you an automatic confirmation of your request if you gave us an email address, and to communicate with you about your project, order, delivery and billing.
• Quality and delivery monitoring. To confirm that requests from the Site reach us, that the forms and chat work properly and that the chat's answers are accurate and helpful.
• Measurement and improvement. To understand which pages, stones and advertisements lead people to contact us, and to improve the Site, our content, our advertising and our customer service.
• Security and abuse prevention. To protect the Site, our forms, our chat, our team and our customers against spam, fraud, unsolicited sales pitches and other abuse.
• Legal and business purposes. To keep business, tax and accounting records, comply with legal obligations, respond to lawful requests, establish or defend legal claims, enforce our Terms of Use, and in connection with a business transfer described in Section 12.

We do not use personal information for purposes that are materially different from those described above without telling you and, where the law requires it, asking for your consent.

12. How we share personal information

We do not sell personal information, and we do not share it with other companies for their own marketing. We share personal information only as described below.

Service providers. We share personal information with service providers that perform services for us and are expected to keep it confidential and use it only to provide their services to us. They include:

• Our web developer, YelloPost, which builds and manages the Site, operates our forms, the chat and the screening described in Section 7, receives copies of request notifications and chat transcripts so that it can monitor delivery and quality, and keeps the delivery log.
• YelloPost AI and the artificial-intelligence technology provider it uses, which process chat messages to generate replies.
• Our hosting provider, which stores the Site and its server logs.
• Email service providers that deliver request notifications to us and confirmation emails to you, and the provider of our business email account, which stores the messages we receive.
• Google, for fonts, the embedded map and, unless you choose "Essential only," Google Tag Manager and the measurement tools it loads.
• Providers of the business tools we use to keep records and bill for our products, which process information as needed to provide those services to us.

Delivery and project partners. If you ask us to, we may share your contact details and delivery information with a delivery or equipment company, such as a crane placement company we refer you to, to the extent needed to arrange the work you requested. Those companies are independent businesses and use the information under their own policies.

Legal and compliance. We may disclose information when we believe in good faith that disclosure is required by law, regulation, subpoena, court order or other legal process; to respond to lawful requests from government authorities; to establish, exercise or defend legal claims; to enforce our agreements; or to protect the rights, property or safety of our customers, our team, the public or us.

Business transfers. If we are involved in a merger, acquisition, financing, reorganization, sale of all or part of our business or assets, or a similar transaction, personal information may be disclosed to the parties involved and transferred as part of the transaction, subject to this Policy or to a notice we provide.

With your direction or consent. We may share information with anyone else when you ask us to or give us permission.

Aggregated or de-identified information. We may use and share information that has been aggregated or de-identified so that it no longer reasonably identifies any individual, for example the number of requests we receive for a type of project.

13. Sale of personal information and cross-context advertising

We do not sell personal information for money, and we have not done so in the past 12 months.

Unless you choose "Essential only," Google measurement tools loaded through Google Tag Manager may allow Google to associate your visit and actions on the Site with our advertising and with information Google holds. Under California law, some of this activity could be treated as "sharing" personal information for cross-context behavioral advertising. We describe it here so that you can decide. You can turn it off at any time by choosing "Essential only" through the "Privacy choices" button in the footer, and we treat that choice as your request to opt out of such sharing. You may also email or call us to opt out, as described in Section 17. Apart from these Google tools when they are loaded, we do not share personal information for cross-context behavioral advertising.

14. Emails the Site sends

Notifications to us. Every request sent through the Site's forms, and every chat request in which you give your contact details, generates an email to us containing the information described in Sections 4 and 6. If you gave an email address, the notification is set so that our reply comes to you.

Copies to our web developer. Our web developer, YelloPost, receives copies of request notifications so that it can monitor whether requests are delivered and handled promptly and whether the forms work properly.

Confirmation to you. If you include an email address, you will receive an automatic confirmation email from Mid Valley Rock. It is sent through our web developer's email service. If you reply to it, your reply comes to us.

No marketing lists. We do not add you to a marketing email list because you sent a request. If we ever send marketing email, it will include a way to unsubscribe.

15. How long we keep personal information

We keep personal information for as long as reasonably needed for the purposes described in this Policy, and then delete it or de-identify it. In deciding how long to keep information, we consider:

• Whether you became a customer, and the time needed to complete your order, pickup or delivery and to answer later questions about it.
• Tax, accounting and other legal recordkeeping requirements.
• Whether the information is relevant to an actual or potential dispute, claim or legal proceeding.
• The need to protect against spam, fraud and abuse.
• Whether you have asked us to delete the information and whether we are permitted or required to keep it.

Request emails and chat requests are kept in our email account and records under these criteria. Duplicate-protection records and chat rate-limit counters are short-lived technical records used for the purposes in Sections 6 and 7. Server logs are kept for a limited period under our hosting provider's settings. Information in your browser storage stays in your browser until you clear it. Information collected by Google is kept according to Google's retention settings and policies. Backup copies may persist for a limited time after deletion from active systems until they are overwritten in the normal course.

16. How we protect personal information

We use reasonable administrative, technical and physical safeguards designed to protect personal information against loss, misuse and unauthorized access, disclosure, alteration and destruction, appropriate to the nature of the information. These include:

• Encrypted connections (HTTPS) between your browser and the Site.
• Encrypted connections when the Site sends request emails to its email service.
• Keeping duplicate-protection records and similar files outside the public part of the website.
• Access controls on the systems that hold personal information, and limiting access to people who need it.
• Requiring our service providers to keep personal information confidential.
• Automated spam and abuse screening on our forms and chat.

No method of transmitting information over the internet, and no method of electronic storage, is completely secure, and we cannot guarantee absolute security. Email in particular is not always encrypted in transit. Please keep this in mind when deciding what to send us, and call us if you prefer.

Security incidents. If we learn of a breach of the security of a system that holds personal information about you, we will notify you as required by California Civil Code Section 1798.82 and any other law that applies. If you believe your information has been compromised through the Site, please contact us right away.

17. Your California privacy rights

Anyone can ask. Whether or not a particular privacy law applies to us, you may ask us what personal information we hold about you, ask us to correct it or delete it, or ask us to stop contacting you, using the methods in this Section, and we will consider your request in good faith and honor it where we reasonably can.

The California Consumer Privacy Act. The California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the "CCPA"), applies only to businesses that meet certain thresholds, such as annual revenue or the volume of personal information processed. If and to the extent the CCPA applies to us and to your personal information, this Section is our notice at collection and describes your rights under it.

Categories we have collected in the past 12 months. Through the Site we collect the following categories of personal information, as listed in the CCPA:

• Identifiers, such as your name, telephone number, email address and IP address.
• Personal information described in California Civil Code Section 1798.80(e), such as your name, telephone number and any address you give us.
• Commercial information, such as the stone, products, quantities and projects you ask about and any purchases you make.
• Internet or other electronic network activity information, such as the pages you view, how you interact with the Site and, unless you choose "Essential only," information collected by Google measurement tools.
• Approximate geolocation derived from your IP address, and any delivery city or address you give us. We do not collect precise geolocation from your device.
• Inferences, such as the type of project you appear to be interested in.
• Any other information you choose to include in a message, an email or the chat.

Sources, purposes and recipients. We collect these categories from you, from your browser and device, and from our service providers, as described in Sections 4 through 10. We use them for the business purposes in Section 11, and we disclose each category to the categories of service providers and other recipients in Section 12. We keep each category for the period described in Section 15.

Sensitive personal information. We do not ask for sensitive personal information, and we do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

Sale and sharing. We do not sell personal information. As described in Section 13, Google measurement tools loaded by default could be treated as "sharing" identifiers and internet activity information with Google for cross-context behavioral advertising. You may opt out by choosing "Essential only" or by contacting us.

Your rights. If the CCPA applies, California residents have the right to: know the categories and specific pieces of personal information we have collected about them, the categories of sources, the purposes, and the categories of third parties to whom we disclose it; delete personal information we collected from them, subject to legal exceptions; correct inaccurate personal information; opt out of the sale or sharing of personal information; limit the use of sensitive personal information (which we do not use for purposes that trigger this right); and not be discriminated against for exercising these rights.

How to make a request. Email [email protected] with the subject line "Privacy Request," call (916) 363-4239 during yard hours, or write to us at the address in Section 26. Please tell us what you are asking for and how we can reach you.

Verification. To protect your information, we will take reasonable steps to verify your identity before acting on a request to know, delete or correct, usually by confirming details you gave us when you contacted us, such as your name, telephone number or email address. We use the information you provide in a request only to verify and respond to it. An opt-out request does not require verification.

Authorized agents. You may use an authorized agent to make a request on your behalf. We may ask the agent for proof of your written permission and may ask you to verify your identity directly.

Timing. We will confirm receipt of a request to know, delete or correct within 10 business days and respond within 45 calendar days. If we need more time, up to 45 additional days, we will tell you why.

Limits. We may keep information that we are required or permitted by law to retain, such as sales and tax records, even after a deletion request, and we will explain the reason if we cannot fulfill all or part of a request.

No discrimination. We will not deny you goods or services, charge you a different price or provide a different level of service because you exercised a privacy right.

18. California "Shine the Light" law

California Civil Code Section 1798.83 permits California residents who have an established business relationship with us to request information about our disclosure of certain personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing purposes. You may still send a request to [email protected] with the subject line "Shine the Light Request," or by mail to the address in Section 26, and we will respond as the law requires.

19. California Online Privacy Protection Act disclosures

This Policy is intended to meet the requirements of the California Online Privacy Protection Act (Business and Professions Code Sections 22575 through 22579).

Categories and recipients. The categories of personally identifiable information we collect through the Site are described in Sections 4 and 5, and the categories of third parties with whom we may share it are described in Section 12.

Reviewing and requesting changes. You may review and request changes to the personal information we have collected about you through the Site by emailing [email protected], calling (916) 363-4239 during yard hours, or writing to us at the address in Section 26.

Do Not Track. Some browsers can send a "Do Not Track" signal. Because there is no common industry standard for how to respond to these signals, the Site does not currently respond to them. The way to turn off analytics and advertising measurement on the Site is the "Essential only" choice described in Section 9.

Global Privacy Control. The Site does not currently read Global Privacy Control signals to change its behavior automatically. If you would like to opt out, please choose "Essential only" in the privacy choices box, or contact us and we will record your opt-out request.

Third-party tracking. Unless you choose "Essential only," Google may collect personally identifiable information about your online activities over time and across different websites when you use the Site, as described in Section 9.

Notice of changes and effective date. We explain how we notify you of changes in Section 25. The effective date of this Policy is shown at the top of this page.

20. Children

The Site is intended for adults and is not directed to children. We do not knowingly collect personal information from children under 13 years of age, consistent with the Children's Online Privacy Protection Act. If you are a parent or guardian and believe your child under 13 has given us personal information through the Site, contact us and we will delete it.

We do not sell or share the personal information of consumers we know to be under 16 years of age.

21. Your contact preferences

When you send a request, you ask us to contact you about it. You can tell us at any time to stop contacting you, or to stop contacting you by a particular method, by replying to our email, calling us or emailing [email protected]. Agreeing to be contacted is never a condition of buying from us.

22. Links, reviews and social media

The Site contains links to third-party websites and services, including Google, Facebook, Instagram, Yelp, our sister company, product manufacturers and our web developer. When you follow a link, the third party's own privacy policy governs what it collects. We are not responsible for the privacy practices of websites we do not operate, and we encourage you to read their policies.

Reviews. The Site shows our Google rating and short excerpts of reviews that customers posted publicly on Google, identified by first name and last initial. If you post a review on a third-party platform, what you post is public and is governed by that platform's terms.

23. Automated tools and artificial intelligence

Artificial intelligence is used on the Site in two ways: to generate replies in the "Ask the yard" chat (Section 6) and, for some messages, to help screen out unsolicited sales pitches (Section 7). Neither is used to make decisions that produce legal or similarly significant effects about you, such as decisions about credit, housing, employment or access to our products. A person at the yard handles every quote.

24. Where your information is processed

We are located in California, and the Site is hosted on servers in the United States. Our service providers may process information in the United States and, in some cases, in other countries where they or their subcontractors operate. The Site is intended for people in the United States. If you access it from outside the United States, your information will be transferred to and processed in the United States, where privacy laws may differ from those in your country.

25. Changes to this Policy

We may update this Policy from time to time to reflect changes in the Site, our business, our service providers or the law. When we do, we will post the updated Policy on this page and change the effective date at the top. If we make material changes, we will also provide a notice on the Site, such as near the top of this page, for a reasonable period. Changes take effect when posted, unless the notice says otherwise. Your continued use of the Site after a change takes effect means that the updated Policy applies to your use. Where the law requires it, we will ask for your consent before applying a materially less protective change to information we collected earlier.

26. Contact

If you have questions or concerns about this Policy or our privacy practices, or you want to make a privacy request, contact us:

• Mid Valley Rock
• Mail or visit: 5300 Excelsior Road, Sacramento, CA 95827
• Telephone: (916) 363-4239, during yard hours: Monday through Friday 7:00 am to 4:00 pm and Saturday 7:30 am to 3:00 pm, closed Sunday
• Email: [email protected]
• For privacy requests, please use the subject line "Privacy Request."